Shop & Collect — Pre-Order Online, Pick Up at the Airport
Reserve your duty-free favourites before you fly. We'll have your order ready, sealed and packed at the Delhi Duty Free counter so you can breeze through your journey without queues.
Browse & Select
Explore the full duty-free catalogue online — liquor, beauty, confectionery, electronics and travel exclusives — and add your picks to the cart.
Add Flight Details
Enter your passport, flight number and travel date at checkout so we can confirm allowance, terminal, and your collection window.
Reserve or Pay
Choose to pay online with secure card or wallet, or simply reserve your basket and settle at the airport counter when you collect.
Collect at Airport
Show your booking reference at the Delhi Duty Free counter after security. Your order is verified, sealed in a STEB bag and handed over.
Whether You're Flying Out Or Coming Home
Pre-book your duty-free for your departure leg, or for the moment you land back at Delhi Duty Free. The workflow is built for both directions.
Departure Pickup
- Reserve up to 24 hours before your scheduled departure to guarantee availability.
- Collect after immigration at the post-security duty-free zone — keep your boarding pass handy.
- Liquor and tobacco are sealed in a tamper-evident STEB bag for onward connections.
- Upgrade your basket on the spot if you spot something new at the counter.
Arrival Pickup
- Order while you're abroad — handy when overseas duty-free is closed or out of stock.
- Collect at the Delhi Duty Free arrivals zone before customs and immigration clearance.
- Personal allowance is confirmed against your passport and arrival route at the counter.
- Pay only when you collect — cancel for free if your travel plans change.
Where Your Order Will Be Waiting
Delhi Duty Free operates dedicated counters in both directions of Terminal 3. Choose the zone that matches your itinerary at checkout.
Post-Security Main Walkway
The largest collection point. Ideal for long-haul travellers connecting to international flights with extended duty-free time.
Last-Minute Pickup Counter
Quick collection close to gates for short connection times. Limited to pre-paid orders confirmed in advance.
Pre-Customs Arrivals Hall
Collect before you exit baggage claim. Allowance is verified against your inbound route and supporting documents.
What Makes Shop & Collect Different
Best Available Price
Live duty-free pricing at the time of pickup — you always pay the lowest applicable counter rate.
Free Cancellation
Plans changed? Cancel any time before collection. Reserve-now orders never charge a fee.
Secure Checkout
Encrypted payments, PCI-compliant gateways and tokenised cards. We never store full card numbers.
Travel-Aware Support
Our team understands schedule changes, terminal moves and connection windows. Reach us 24/7.